Terms and Conditions

Confirmation Vouchers - IMPORTANT

Confirmation Vouchers will be emailed to you within 24-48 hours after a reservation request.  A Receipt and Order Summary will be emailed to you immediately after you place your reservation.  Receipt and Order Summary emails do not confirm the activity reservation. Please call us at 1 (877) 95-TOURS ext.2 or (786) 548-1119 and ask us to expedite your confirmation if your activity starts in less than 24 hours.

1) Customers must print the confirmation voucher and bring it with you to the activity along with a photo ID.  Failure to bring a printed confirmation voucher to the activity may result in being charged again by the activity provider.  Destination Lauderdale will not provide a refund if the activity provider charges a customer who does not you bring the printed confirmation voucher.  If you are unable to print the voucher, please inform us immediately after you place your reservation so that we can inform the activity provider.  

2) Customers agree to abide by the terms specific to each activity which is stated on the confirmation voucher.  Shall any customer not agree to these terms, please send a reply message to the email address provided in the voucher stating your non-acceptance.  This may or may not result in a cancellation of the activity. 

Customer Requirements

1) Provide telephon number to contact you on the day of the activity or the days prior to your reservation date in the event that Destination Miami or the activity provider needs to contact you regarding your reservation.

2) Customer agrees not to interfere with, delay, or in any other way affect the activity and its schedule.  Failure to follow these terms may result in a withdrawal from the tour, attraction, activity, or service at the sole discretion of the service provider.  Refunds will not be granted for any customer who does not abide by these terms.  

Reservation Cancellations

Destination Miami will not charge a cancellation fee if a request for cancellation is received at least 7 calendar days in advance of the scheduled departure or commencement time and the cancellation coincides with the terms and conditions as outlined below.  A cancellation fee may be imposed when canceling a reservation with Destination Miami as outlined below.  Additional fees may be charged by the activity providerr or operator.  When canceling a reservation you will be notified via email or telephone of the total cancellation fees if any. 

a) An Event, Attraction, Theater, Show or Coupon Ticket is non-refundable in all circumstances.

b) A tour, activity, or service with a scheduled departure or commencement time during a special event period (including, but is not limited to, Trade Fairs, Public or Federal Government Holidays, School Holidays, New Year's Day, New Year’s Eve, Thanksgiving, Christmas, Christmas Eve, and Easter) is only refundable if a request for cancellation is received at least 14 calendar days in advance of the scheduled departure or commencement time. 

c) During a non-special event period, if a request for cancellation is received for a tour, activity, or service at least 7 calendar days in advance of the scheduled departure or commencement time, there will be no cancelation fee.

d) During a non-special event period, if a request for cancellation is received for a tour, activity, or service between 3 and 6 calendar days in advance of the scheduled departure or commencement time, you will be charged a 50% cancellation fee.

e) During a non-special event period, if a request for cancellation is received for a tour, activity, or service within 2 calendar days of the scheduled departure or commencement time, you will be charged a 100% cancellation fee.

Reservation changes and amendments

Destination Miami will attempt to honor all requests for amendments or changes to existing reservations.  As outlined below and under many circumstances, Destination Miami does not charge a fee to amend or change the dates of an existing booking, as long as the request is received by Destination Miami more than 3 calendar days ahead of your scheduled departure or commencement time.  Amending or changing a reservation with Destination Miami may result in a fair and reasonable fee under certain circumstances as outlined below.  When amending or changing a reservation you will be notified via email or telephone of the total cancellation fees.  Contact Destination Miami to request an amendment or change to an existing reservation. 

a) Special event, theater or show tickets are not amendable or changeable.  Sales of these tickets are final and cannot be amended or changed after the purchase is confirmed.

b) All other amendment or change requests are subject to availability by Destination Miami ’s suppliers and/or service providers and Destination Miami cannot promise or guarantee that an amendment or change is accepted. 

c) A tour or package with a scheduled departure or commencement time during a special event period (including, but is not limited to, Trade Fairs, Public or Federal Government Holidays, School Holidays, New Year's Day, New Year’s Eve, Thanksgiving, Christmas, Christmas Eve, and Easter) is only amendable or changeable if the request is received by us at least 14 calendar days in advance of the scheduled departure or commencement time. 

d) During a non-special event period, if a request for an amendment or change to a reservation is received by us within 3 calendar days or less of your confirmed travel date, Destination Miami will attempt to honor the request; however a fair and reasonable fee may be charged at the sole discretion of Destination Miami  and/or its suppliers and/or service providers. 

e) If a purchase is made using a discount or special-offer, amendments or changes to your reservation may invalidate the discount or special-offer.  Destination Miami and its suppliers and/or service providers may decide, at its sole discretion, to honor a discount or special-offer if an amendment or change is made to an existing reservation.  Destination Miami reserves the right to invalidate a discount or special-offer if an amendment or change is made to an existing reservation.

 

Use of the Website

By accessing this website you warrant and represent to Destination Miami that you are legally entitled to do so for your own personal and non-commercial use. 

a) You shall not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use content from DestinationMIA.com (including text, images, pricing information, logos, etc.) in any way other than your own personal, non-commercial use unless you have written permission from Destination Miami.

b) You agree to use DestinationMIA.com to make legitimate requests to reserve or purchase the products or services available.  You shall not to use this site to make any speculative, false or fraudulent requests. 

c) You are permitted to access and use DestinationMIA.com under the restrictions in these Terms and Conditions.  While using of this site, you may encounter content that is inaccurate or objectionable and you therefore access and use the site at your own risk.

Disclaimer of liability

 

Destination Miami does not guarantee the accuracy of, and disclaim liability for inaccuracies relating to the information and descriptions of the tours, attractions, activities, and services displayed on and available through DestinationMIA.com (including, but not limited to, photographs, descriptions, details, prices, and availability).

Under no circumstances will Destination Miami or its agents, affiliates, service providers, suppliers, and/or distributors shall be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect, consequential, foreseen, or unforeseeable), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, you or your company’s personal information or material and information transmitted over our system.

Destination Miami, its agents, its suppliers, or other third party shall not be liable in any way to you or to any other person, or any business whatsoever for any loss, liability, delay or irregularity, damage (whether direct, indirect, or consequential, foreseen, or unforeseeable), personal injury or expense of any nature whatsoever arising from any act of default by any hotel, carrier or other company or person providing services included in the tours, activities, attractions, or any other service provider.  Destination Miami , its agents, and suppliers accept no responsibility for any weather conditions, sickness, theft, defect in any vehicle of transportation, labor disputes, machinery breakdown, government restrains, acts of war and/or terrorism, or for any misadventure or casualty or any other causes beyond their control.

Trademarks

The trademarks, names, and logos displayed on this website are trademarks of Destination Miami.  Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of Destination Miami.

External links

External links may be provided for your convenience, but they are beyond the control of Destination Miami and no representation is made as to their content.  Use or reliance on any external links and the content thereon provided is at your own risk.

Warranties

Destination Miami makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website content (including the information, names, images, pictures, logos, prices, dates, and availability). Destination Miami does not warrant that functionality, content, information, or prices contained on DestinationMIA.com will be uninterrupted or error free, that defects will be corrected, or that DestinationMIA.com or the servers that make it available are free of viruses or bugs.

Conflict of terms and conditions

If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.

Severability

Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

Site terms and conditions modifications

DestinationMIA.com may revise these terms and conditions for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these Terms and Conditions.


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